Are you sure that's true? I got cut off a few MB above 100MB. I flipped on the extra pics option, and it started sending pics again. I still want to know the monthly reset date.
Cuddelink L series Q & A
- Thread starter john volkman
- Start date
john volkman
5 year old buck +
For data usage, if the cam is a K or G, the user clicks on Device Details and you will see MB’s used. The 750 pic is 40MB. 2000 is 100MB. If you have an L HOME, then it is not tracking pics or MB’s right now. A firmware update has to happen to fix that. And that update isnt ready yet. They can see it on cuddebacks end if you want them to look it up for you. You can usually get close by looking at the number of pics in the Photo Plan. This issue is recorded as something that will be addressed and ill pass on the request to have a notification in the app when the new app rolls out but i cant promise that will happen.
In regards to when it rolls over for the month, you can go into the DEVICE DETAILS, then BILLING PLAN. you'll see a BILLING PLAN NEXT BILL DATE. The day listed in the NEXT BILL DATE will be the day of each month that your plan rolls over.
I suggest checking the overage box for $5, as it ensures non interrupted images and nothing gets someone running cameras more agitated than the images not coming thru for even a couple hours. If you would rather not , then you will need to go into camp with the steps above until the new app versions is launched next year.
@john volkman and anyone else who would like to comment:
I've read all 21 pages of this thread and copy/pasted 4 pages of notes to a word document for the important things like start up and trouble shooting (mostly sd card issues).
There are just a couple of questions as I try to decide which cameras to get. Land description: 6 fields, pond, long year round creek, large beaver dam, and a lot of great deer habitat (200 acres with 70% wooded/30% hay field and house/out buildings. Our cell service is iffy at best so I'm considering the dual sim card home base.
First, what difference have you seen between running ir and L series black flash regarding mature bucks? I don't want to put ir's out in important mature buck areas if it's going to cause them to take a detour.
Second, what I'm currently thinking. (I'm very open to changing the camera plan):
- use 4 cameras for catching trespassers so these need to be black flash.
- use at least 6-10 over fields so a mix of ir and black flash depending on whether it's mainly a doe/fawn area or a known mature buck route
- use the rest, currently thinking 10 black flash, in mature buck areas to track them backwards/forwards from pictures in the dark until we get close enough to where they're preferred bedding areas are and we can get pictures of them in the daylight so I know where to sit to put them in the freezer.
The current plan is to have them out year round on mostly low light solar with the open field cams on the normal solar panels. I do have some doubts on the normal panels in the open field/south facing solar due to being in an area where the sun disappears for 5-14 days in a row several times a year. Thoughts on this?
I am thinking of starting the home camera as cell and moving to sd card in the off season.
Are there any suggestions, corrections, or thoughts/ideas that could improve what I'm thinking? Are there any camera changes/improvements that I should wait for for any part of the above?
Feel free to pm a short list of retailers that have items in stock for immediate shipping.
Thanks in advance!
I've read all 21 pages of this thread and copy/pasted 4 pages of notes to a word document for the important things like start up and trouble shooting (mostly sd card issues).
There are just a couple of questions as I try to decide which cameras to get. Land description: 6 fields, pond, long year round creek, large beaver dam, and a lot of great deer habitat (200 acres with 70% wooded/30% hay field and house/out buildings. Our cell service is iffy at best so I'm considering the dual sim card home base.
First, what difference have you seen between running ir and L series black flash regarding mature bucks? I don't want to put ir's out in important mature buck areas if it's going to cause them to take a detour.
Second, what I'm currently thinking. (I'm very open to changing the camera plan):
- use 4 cameras for catching trespassers so these need to be black flash.
- use at least 6-10 over fields so a mix of ir and black flash depending on whether it's mainly a doe/fawn area or a known mature buck route
- use the rest, currently thinking 10 black flash, in mature buck areas to track them backwards/forwards from pictures in the dark until we get close enough to where they're preferred bedding areas are and we can get pictures of them in the daylight so I know where to sit to put them in the freezer.
The current plan is to have them out year round on mostly low light solar with the open field cams on the normal solar panels. I do have some doubts on the normal panels in the open field/south facing solar due to being in an area where the sun disappears for 5-14 days in a row several times a year. Thoughts on this?
I am thinking of starting the home camera as cell and moving to sd card in the off season.
Are there any suggestions, corrections, or thoughts/ideas that could improve what I'm thinking? Are there any camera changes/improvements that I should wait for for any part of the above?
Feel free to pm a short list of retailers that have items in stock for immediate shipping.
Thanks in advance!
MadMadHoosier
5 year old buck +
I’m running about 60 cams on 3 home units year round. I don’t care for the black flash night time pictures and don’t plan to buy any more of those. I’ve not seen evidence that bucks get any more pics on black flash vs the long range IR. And while I have a few older solar in full sun that work fine, if starting from scratch, I’d only buy the new shade tolerant solar for all locations.
IR flash night pics appear to be better illuminated than black flash in my opinion.
With the solar panels, you can leave D batteries in the cams if you're worried about the smaller panels and lack of sun. I'm coming up on a year in PA, where you can have gray days for a week or so, and haven't had an issue. We have batteries in the cameras.
With the solar panels, you can leave D batteries in the cams if you're worried about the smaller panels and lack of sun. I'm coming up on a year in PA, where you can have gray days for a week or so, and haven't had an issue. We have batteries in the cameras.
Reasoning for black flash for some of the cams:
1- not allow trespassers an easy way to see the flash of the cameras
2- not push mature bucks to make a permanent detour around the cameras while I'm trying to use the cams to track them to bedding areas so I can figure out where to set up on them to catch them in day light
Do those two reasons outweigh the reasons for doing everything in IR?
Will trespassers see the ir and will mature bucks detour around the ir?
1- not allow trespassers an easy way to see the flash of the cameras
2- not push mature bucks to make a permanent detour around the cameras while I'm trying to use the cams to track them to bedding areas so I can figure out where to set up on them to catch them in day light
Do those two reasons outweigh the reasons for doing everything in IR?
Will trespassers see the ir and will mature bucks detour around the ir?
I'm not sure there is conclusive proof of IR vs BF. Any feedback here is likely anecdotal. Choose what you believe.
Regarding trespassers, I think the solar panels will make the cams noticeable, depending how close anyone would get to me the cam/panel. Which cam mount are you going to use? Some of them stick out off the tree, which will also make them more visible.
For the trespassing I'll put the solar on the opposite side of the tree...they're coming in from the north.
Several anecdotals on ir vs black flash add up to reality, but it would be nice if someone could show some actual research on it. Will look around more on line for a study or two.
Hi, My friend purchased new L series as well and we have the FW updated and changed settings to narrow and we are still getting all the cameras taking very granular and now getting more blurry pictures even during the day with zero fog or low dew points. I called in about this for the second time and they know about the issue and have no fix they said. I find this hard to believe as you think they would of tested the cameras for a year. When I compared the J series camera pictures in the same spot and time to L series and its not even close to same quality. Wish I would of kept my J series now as its getting hard to tell how many points a decent buck has from 15 ft away not moving. Plus the CS is very poor as I sent in a camera that stopped linking up and they were suppose to refund my shipping cost as I followed their instructions and now after 3 week of my camera coming back, they said they "lost " the receipt copy. I'm sorry but that never should happen in the first place as a email prepaid label should be sent to us. Either CL straighten this company out or we are done, poor cameras now, and basically zero CS online or by call.
john volkman
5 year old buck +
pm me your name and ill look into this, we have record of everything including call transcripts and id like to find out who told you they "know of an issue " with no fix.... as this isnt true - the L series is different and can pick up airborne moisture more the but the benefit is almost zero motion blur compared to previous models. changing the setting to narrow doesn't do anything for you on the L series as its fixed. to say there is zero CS online or call is BS, we monitor the facebook pages constantly and im on this forum daily , although i just got back on the gird after being elk hunting for a few days.
john volkman
5 year old buck +
lots of good responses by members here, i would go IR or white flash and not worry about mature bucks spooking as a result, also solar is absolutely the way to go, put rayovac high energy in your cameras as back up and you will be happy. sorry for slow response i was in the mountains packing elk for my wife and jsut got back on the grid.
Ryan Roehr, so i take it you are the owner of CB or ahead of CS that was gone on vacation the lady said yet had no one covering for the spot, and yes the CS is not very good, zero help online, they just happen to lose the copy of the receipt which they told me to put in the box as I did for the shipping refund(which is mind blowing that any company does that, just email a prepaid shipping like 99% of businesses do once the issue is figured out by support). They said before I sent in the camera "we don't do prepaid because if it gets here and it works we don't pay for it",,, umm, isn't that what CS is suppose to do before its shipped, pinpoint the issue to make sure prior to shipping? Not sure what is going on with the hard to see pictures on all the cameras but very poor choice of either cameras or software used to send them,just keeps getting worse.
john volkman
5 year old buck +
im not the owner or the head of CS but im heavily involved there. ill have a discussion on your issue and call transcripts with he vp when i return and update you on monday. That said , i've been in the hunting industry for 35 years and have represented 100's of manufacturers, including many of the top brands now.... and very few of them send prepaid labels for any kind of warranty work. At times, it's impossible to pinpoint an issue without the unit in hand and time to test it. As far as no online support - We have several Facebook pages that are monitored 7 days a week, email support, phone support during business hours as well as myself monitoring this forum. Many on here can vouch for the help they have recieved.
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john volkman
5 year old buck +
Ryan, Im told they are cutting you a check for your actual shipping charges so that portion of this should be handled.
I also reviewed your pictures in your account. Other than the pictures where airborne moisture/humidity is present (which is very common in early fall ads the weather transitions ), the vast majority of your pics are what i would call good and representative of what transmitted images should be via cuddelink. I will also reiterate that the L series design takes night images with almost zero motion blur when using IR. The trade off is they will pick up high humidity more so than the previous design. Its a trade off we feel is worth it as in the end one get more quality images that are useful for scouting. Each year about this time we have people call asking about this and magically once we get into october and november and later in the fall the calls stop. This has nothing to do with software used to send images from the server. The remotes send images in low res since they use radio frequency to transmit them. This is somewhat unique to cuddeback and gives the advantage of placing cameras where they dont need cell service and allows them to link together to put up to 24 cameras on one cell plan. If one desires hi res images, then a stand alone cell camera with its own cell plan can be used to send hi res images, This is availiable on our stand alone cell units as well as many competitors cameras. The difference is cost. So it comes down to what is more important to the user. There is plans for higher res images to be sent on demand via cuddelink but that will come with limitations and compromises, we hope to have something like that in the near future.
One other recommendation i would make it the next time you deploy your network is to use a more unique channel, using a common or Default channel can cause issues if a neighbor even 1-2 miles away uses the same channel, it will slow down your network as a result of interference. I try to use numbers like 11-23 or 9-19 something more random to lessen the chances of interference.
cjmt29
Yearling... With promise
You don't know how much I appreciate your time and help. I thought I knew what I was doing a couple years back and was making some rookie mistakes getting my network set up. You walked me through the steps and all cameras have performed flawlessly, since. I had a critter destroy one a few weeks back and and bought a couple L series with the metal covers. These are new to me, so I had a couple of questions. You called back promptly and gave me a couple of options to try. I'll do nothing but Cuddeback going forward and have recommended them to many folks just from my interaction with you. Greatly appreciated, my friend!!!
John, could you look at my report and tell me what I need to do about my L camera. I changed out the sd card and I get 1 picture every other day but it shows only 1 sd image on the app. It's either sending the same image or camp isn't updating.
Sent from my SM-S921U using Tapatalk
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john volkman
5 year old buck +
send me a message with yoru log in email and your regular email address
Pretty sure you need 1.6 or higher.
