Cuddelink L series Q & A

Any suggestions on fixing an L Strobe that works fine during the day but when flash is required I get nothing but pure white photos? I tried the old- taking the batteries out and reinstalling. I went to do a factory reset per instructions but the menu is no longer there after the update. Brand new out of the box.
 
Any suggestions on fixing an L Strobe that works fine during the day but when flash is required I get nothing but pure white photos? I tried the old- taking the batteries out and reinstalling. I went to do a factory reset per instructions but the menu is no longer there after the update. Brand new out of the box.
all pics are like this or some ? can you post an example - to get back to the advanced menu power the camera off and then hold down the more button until it prompts you to enter the advanced menu, you can do the same to revert back to the simple menu
 
all pics are like this or some ? can you post an example - to get back to the advanced menu power the camera off and then hold down the more button until it prompts you to enter the advanced menu, you can do the same to revert back to the simple menu
All pics are like this that use the flash. Cat pic is of course no IMG_1802270760.jpgflash. I'll try the advanced menu/reset later this morning. IMG_1802832214.jpg
 
All pics are like this that use the flash. Cat pic is of course no View attachment 82209flash. I'll try the advanced menu/reset later this morning. View attachment 82207
has it only been in that spot? if so, turn your flash level down as its likely bouncing off that wall- or try it somewhere else to see if it still does it, if so you will like need to send it in for service
 
has it only been in that spot? if so, turn your flash level down as its likely bouncing off that wall- or try it somewhere else to see if it still does it, if so you will like need to send it in for service
I have tried it in different areas even when it's not so dark. Never seen anything like it. But I will try the reset and turning it down etc. Thanks
 
Looks like I will have to send it in 😤
I have another one coming I ordered recently so I will wait until I try that one out. I do have one out that is working fine.
I wish they could just send me a new one at the same time I send this one back. I'm going to hate the wait.
 
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