Cuddelink general Q&A recommendations

[RGrizzzz]

no usb in ours - any independent retailer can order the wall charger and extra battery , farmsteadoutdoors has them in stock and will ship - or you can just set them in the sun for a couple days without them hooked up to a camera, its possible the battery failed and replacing it may fix it.

Thanks. Can I test the battery with a multimeter? What should the voltage read? I believe this is a sun shade panel, so it has two batteries, right?

 

[West_Fork]

Thanks. Can I test the battery with a multimeter? What should the voltage read? I believe this is a sun shade panel, so it has two batteries, right?

Yes. You really need an advanced charger that can measure charge and discharge to check capacity. The voltage will follow nicd voltages, 6 cell I believe.
It's also worth noting that the regular cudde solar panels have space for a second battery.

 

[john volkman]

Thanks. Can I test the battery with a multimeter? What should the voltage read? I believe this is a sun shade panel, so it has two batteries, right?

the shade panel pw-003 has 2 batteries the 3600 panel has one but will take a second. should be in the mid 8 volt range, 8.4-8.7

 

[RGrizzzz]

the shade panel pw-003 has 2 batteries the 3600 panel has one but will take a second.

I bet most guys don't know this. We have 11 of them in our network but didn't know. Better PR might be in order although I'm not sure they're actually needed. I may consider moving to an unlimited plan, which could be a need for more capacity.

 

[john volkman]

I bet most guys don't know this. We have 11 of them in our network but didn't know. Better PR might be in order although I'm not sure they're actually needed. I may consider moving to an unlimited plan, which could be a need for more capacity.

there is really no need to put a second battery in the 3600 if you get 5-6 hours of sun a day on it, ive run one for 3 years in wi all year on my cell unit and never touched it, id save the money in the event the battery dies at some point

 

[john volkman]

I bet most guys don't know this. We have 11 of them in our network but didn't know. Better PR might be in order although I'm not sure they're actually needed. I may consider moving to an unlimited plan, which could be a need for more capacity.

keep in mind, the data on the first two levels of cuddelink plans has now doubled from last year for the same price. When Gen 3 is loaded and the hi res option is active, unlimited may be a good idea for some , even with that we will recommend limiting the amount of hi res images you send to keep your system running efficiently. We know people will test the limits as they always do, so it will be a learning process for many.

 

[RGrizzzz]

keep in mind, the data on the first two levels of cuddelink plans has now doubled from last year for the same price. When Gen 3 is loaded and the hi res option is active, unlimited may be a good idea for some , even with that we will recommend limiting the amount of hi res images you send to keep your system running efficiently. We know people will test the limits as they always do, so it will be a learning process for many.

Makes sense. I'd really only want unlimited for October though December. A "Rut Unlimited" plan would be a cool option.

 

[john volkman]

Makes sense. I'd really only want unlimited for October though December. A "Rut Unlimited" plan would be a cool option.

if you choose monthly you can adjust the plan each month, annual plans are fixed and that wont change

 

[MadMadHoosier]

Looking at images this afternoon, and this was in the mix. Is Cudde really going to start sending advertising mixed in with my trail cam images???

 

[john volkman]

Looking at images this afternoon, and this was in the mix. Is Cudde really going to start sending advertising mixed in with my trail cam images???

View attachment 79628

they will be using the app in this way to make announcements etc that are important for users to know and understand , example changes in plans as in more data for the same price , firmware updates , new functions and features that are being added, etc . They started doing these last fall already, people dont read emails and servers filter out others as junk- but they always look at their pics, this insures a high percentage of users see the info. This improves customer service response time and cuts down on wait times when users call in. As this example shows, all tracks images are full size now, no thumbnails and the costs are laid out so users can make informed decisions on what plans they want to use.

 

[cbw]

Saw it this morning as well. My first thought was — Brilliant: way to communicate important info with your current customers where you KNOW they’ll see it. Nicely done.


Sent from my iPhone using Tapatalk

 

[john volkman]

https://www.cuddeback.com/update Gen 3 update is on the site, please read directions etc before loading - the new app will roll out over the next 7 days to all current users as well.

 

[RGrizzzz]

https://www.cuddeback.com/update Gen 3 update is on the site, please read directions etc before loading - the new app will roll out over the next 7 days to all current users as well.

Awesome!! Is there a specific order they should be updated in? Home unit first?

 

[john volkman]

Awesome!! Is there a specific order they should be updated in? Home unit first?

if you are doing it in the field, i would update your home, run a cell test , then arm it - then update each remote and check link level and arm them. You will notice the remotes attain link level very fast now. This update fixes several bugs and adds many features, so i highly recommend all install it as you will see improved performance. The new app is also live, it will be rolled out to all users over the next 7 days automatically or you can remove the current version and then install the app again and the new version will load.

 

[RGrizzzz]

if you are doing it in the field, i would update your home, run a cell test , then arm it - then update each remote and check link level and arm them. You will notice the remotes attain link level very fast now. This update fixes several bugs and adds many features, so i highly recommend all install it as you will see improved performance. The new app is also live, it will be rolled out to all users over the next 7 days automatically or you can remove the current version and then install the app again and the new version will load.

I just installed the new app. It looks WAY better.

As an Android user, I just searched the Play Store for the app, clicked the right one and hit the update button. Easy

 

[RGrizzzz]

I just installed the new app. It looks WAY better.

As an Android user, I just searched the Play Store for the app, clicked the right one and hit the update button. Easy

@john volkman Does the new app show the Report time anywhere? I can't find it in the Android app. It's handy for knowing when the system last phoned home. Sometimes I get spotty cell connections. I'm suspicious that the one rural tower were reaching gets overloaded. There are fays when I only get connectivity at night through the am, when people are probably sleeping.

 

[john volkman]

@john volkman Does the new app show the Report time anywhere? I can't find it in the Android app. It's handy for knowing when the system last phoned home. Sometimes I get spotty cell connections. I'm suspicious that the one rural tower were reaching gets overloaded. There are fays when I only get connectivity at night through the am, when people are probably sleeping.

under cell status the last connection is the last status, i dont have android to check woudl need to ask them next week

 

[RGrizzzz]

under cell status the last connection is the last status, i dont have android to check woudl need to ask them next week

I don't see it on either of those screens. I can still find it in Camp, but having to use both isn't ideal.

 

[john volkman]

I don't see it on either of those screens. I can still find it in Camp, but having to use both isn't ideal.

look under devices under "last updated"

 

[356]

I am looking forward to this update. It will likely be a couple of weeks before I have the time to update all of the cameras, but I am excited to know that future updates on the L’s (and potentially the G) will be automatic. The opportunity to download higher definition pictures (full size) will be a game-changer for me, as I frequently have pictures that I’d like to have more definition, and occasionally will need to go to the field to download it from the SD card.