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Cuddelink L series Q & A
- Thread starter john volkman
- Start date
John's the jedi, but I would think that:
no cell plan=no cell communication for over the air updates. If your system has the firmware version that operates without bugs, then the system will continue to operate correctly whether there's another firmware update or not.
I know you've had some system issues Teeder. Hopefully you've got them worked out and can see the value in the system now. I've had plenty of issues, too, during the last 7-8 yrs of ownership, but eventually have solved them all.
no cell plan=no cell communication for over the air updates. If your system has the firmware version that operates without bugs, then the system will continue to operate correctly whether there's another firmware update or not.
I know you've had some system issues Teeder. Hopefully you've got them worked out and can see the value in the system now. I've had plenty of issues, too, during the last 7-8 yrs of ownership, but eventually have solved them all.
Westwind
5 year old buck +
That is a very cool pic.
Westwind
5 year old buck +
Thanks John. Appreciate all the help you give here!
Turkey Creek
5 year old buck +
I sent in the camera I was having filter issues with last Friday. Customer service said if we can't fix it we will send you a new camera. I got the email saying a camera is on the way and should be here Wednesday. It was kind of a bummer that I had to pay the shipping to send it back, but I have had some of my Cuddeback Ls for 2 years now and that is the only mechanical issue I have had with any of them. Once I put them out in the field they stay in the field.
john volkman
5 year old buck +
then the only way you can update is manually with an sd card, the home would need to be connected to the server to receive the update.
Teeder
5 year old buck +
Just a quick update: everything is working very well now. Thanks to John and extremely fast customer service getting the new camera to me.
john volkman
5 year old buck +
it does not , only the L series home syncs with cell tower time
@john volkman I have a home unit and 4 cameras that I recently purchased. I updated the firmware in all of them. I did buy a cell plan. The home unit is deployed and one camera so far is deployed. When I view the devices on my account, only the home unit is listed. Should the other camera(s) be on there as well? I thought I would have to add all cameras with "add new device" but there are no L series cameras other than "L-Cell Home" that is available. Only my Home Cell unit had a QR code as well.
I feel like once I get everything set up I will be good but getting there is going to be quite a chore for this brain..
I feel like once I get everything set up I will be good but getting there is going to be quite a chore for this brain..
john volkman
5 year old buck +
once the remotes are set up , connected and transmit images or you arm the after running a link level they will show up, they dont show up in real time.
I had some pictures come through from when I was setting the camera up. The date is showing 11/11/2025 and the time is a few hours earlier than when it actually was taken. Device status online shows the correct date but is an hour behind. But, activation date is showing 11/11/2025 which is what is stamped on my pictures. Should this correct itself?
john volkman
5 year old buck +
L home will eventually sync with the cell tower, and the remotes will then sync to the home, give it a day or two - you can also always set the date and time on the home manually if needed,
Thanks. They already synced up today.
Another question. When I am setting up cameras I am looking at the link level to see if i have a good connection. Is the link level always going by its connection to the home cell unit? I know the cameras will daisy chain if they need to so I was wondering about distance and whatnot from camera to camera that may need to daisy chain. I didn’t know if the link level I was seeing accounted for other remote cameras in the area or if it was just going by the home unit.
So far the cameras I have deployed are doing good but my property has a lot of hills and terrain changes and I suspect I might come across a situation where I will have to be strategic with daisy chaining a couple cameras.
john volkman
5 year old buck +
the remote will link to the home directly if it can, otherwise it will go to next the best option , the link level you see on the camera is based on whatever unit it is linked to - the only way to determine if it is linked directly to the home is to look at the report, and it can change by the hour or even minute, the system figures it out, so as long as you get a level above 20 you should not have any issues, it will send images with a much lower link level than 20 but shoot for that as a goal.
I made my cameras do a test photo last night and was wondering if there is a setting issue or something else going on because the pictures are not good.
MadMadHoosier
5 year old buck +
Mine look like that on foggy nights. Any chance that was the issue?
I don’t believe it was foggy then. I’m not sure if it had anything to do with it but i did change the led power to bright and commanded photos be taken around the same time and the pictures are much clearer.
