Cuddeback's Cuddelink
- Thread starter Peplin Creek
- Start date
On page 133 of this thread there’s a link
john volkman
5 year old buck +
This is my last reply on this issue.
new cameras shipping now wont have 7.7 in them it will be up to the user to update them, at some point in the future we will start shipping all cameras with 7.7.
it wasnt a trade for prime time, PT was an added feature that allows a user to run time lapse for a specific period during the day.
The Cuddelink system cant send multiple pics inside of a 5 second delay, that is the limitation. IF at some point the ability to do so changes we will update the firmware. As i posted earlier, the vast majority of people who are using cuddelink mode, want all images transmitted and expect them to be. We updated the firmware so all images get transmitted by mating the CL delay to the camera delay and disabling FAP and Burst when in cuddelink mode. It also makes it easier to set up since the consumer doesnt have to set CL delay anymore.
There is no glitch or increased cell usage. Removing FAP and burst mode helps us regarding customer service and saves us valuable time so we can help those with questions or issues. Constantly educating people on why they dont get all images transmitted when in burst mode is a burden on CS and it slows down the process. It also allows simplifies the set up process. and allows the report to be used more efficiently.
Like i said several times, if you want FAP or burst you can still use it out of cuddelink mode, you will have to physically go to the camera to retrieve the images which is no different than before we made this update. you dont have to update your cameras, - its a choice.
I have heard the lack of pictures comment on here before, i would challenge anyone to keep track of how many pictures other cameras get that are blank compared to cuddeback when running the same delay setting (Cuddeback almost always have an animal in them), total picture count is not a true barometer of how the camera is performing , especially when a majority of them are blank. We test other brands of cameras constantly , we have a pretty good idea on how we perform against the competition. Im not going to name names, but we are testing multiple samples of a certain cell cam that is selling well right now and the amount of blank images is staggering!
Again i feel like im beating a dead horse on this firmware update so this will be my last post regarding 7.7.
john volkman
5 year old buck +
depending on how far your first remote is you may not even need one outside as a repeater, many people including myself have run a cell home unit inside a home with the first remote camera hundreds of yards away.
What connection does it have? Is it like the G or J?
Thanks John. Would a cell home get better battery life than the cell camera? Didn’t know if you had done any testing? Initial cost is about the same. Since it will be in a cabin I obviously don’t need it to take pics.
john volkman
5 year old buck +
they are similar , The Dual cell takes 6 D's where the cell home only takes 4 . Both can take a 3358 booster as long as you buy the new version which has cables for all cuddelink units inside the box.
you can turn the camera function off on the dual cell if you prefer. the dual cell requires a plan to operate where as the cell home can be used as a home unit or a repeater without a plan when the plan is inactive. I do know some dealers who have cell homes that would sell them for a discounted price. PM me if interested.
Two new cameras, K and a J. Both on 7.7 CL signal on remote J was 22 when setup and deployed on the property, which was 2 days ago. I received a total of 27 images yesterday with the report showing 16 on J, 27 on Home. This morning I wake up with a report showing 21 on remote, 33 on home, but I only received one photo to my Gmail inbox. Any one had a similar issue?
I absolutely love this system, but within the last few weeks of testing at home, and now in the woods, I still can't seem to get the report to reflect the photos emailed, or lack there of. Originally I had CL delay setup incorrectly, and 7.7 has since solved that issue for me.
How about this for the very first deployment of our cuddlink system!
Note the time stamps.
I absolutely love this system, but within the last few weeks of testing at home, and now in the woods, I still can't seem to get the report to reflect the photos emailed, or lack there of. Originally I had CL delay setup incorrectly, and 7.7 has since solved that issue for me.
How about this for the very first deployment of our cuddlink system!
Note the time stamps.
john volkman
5 year old buck +
the home images includes images recieved from all remotes and images taken by the home camera, so your first report was correct and if any images were in que when report was built they would also show on the home and remotes but wouldn't have been emailed yet.
Makes sense. Uploaded are my two reports. I believe I am missing 5 photos as I only got 1 emailed.
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FredG
5 year old buck +
Just a note to confirm for sure that you can go back to a previous version of the firmware if you just can't get along with v.7.7 and the loss of FAP and burst modes while linked. I was able to update from v7.5 to v7.7 and reverse that back to v7.5, and then re-update to v7.7 without any problems. So no one should fear updating to v7.7 and giving it a go without the ability to go back if you can't live with the restrictions. Personally, I think the new (and very much appreciated) Prime Time mode is well worth the upgrade and I can get by perfectly fine with only having FAP and/or burst in stand-alone mode.
john volkman
5 year old buck +
what are your settings at for Batch or hour on your cell?
john volkman
5 year old buck +
that is a battery error, try removing the batteries for 5 minutes and put another set in , make sure they are inserted correctly when putting them in, if after a couple attempts this doesnt work you would need to send the camera in. you can also try another battery pack on it if you want to take the time to do so.
Error codes are for internal use only so they dont publish them.
12 hour
john volkman
5 year old buck +
this may be why you are seeing a lapse. depending on when they are taken and then recieved by the home unit. Couple that with the signal you have on the remote is borderline low. Since you are only running 2 cameras for now you could change your setting to batch 5 and see if it changes things. I am assuming that they are all being sent but the delay or gap is what is making it appear you ar emailing some, especially since your day 1 math works out. .
John if he left alkaline batteries in camera would he get same code. Just a thought.
Bpressley
5 year old buck +
I have 2 of the standard antennas from when I swapped them out with the high gain antennas. Or you can order the high gain antennas from here: https://www.digikey.com/product-detail/en/taoglas-limited/TG.30.8111/931-1209-ND/3724552
Jrozzi16
5 year old buck +
This happened to me, test the cam with regular batteries if it works then your rechargeable batteries have gone bad. That’s what happened to me no matter how long I charged it they wouldn’t work. I had to order more. Leave the batteries out for a few to reset it then try what I suggested.
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Jrozzi16
5 year old buck +
I’d like to note from experience. Cuddeback is just now shipping the new cables as I bought two boosters this past week and neither had the new cable which is a let down when the website says the k and g series is compatible with the 3358. I called and they took care of me and also said they are just now including the new cable with the booster so if you are ordering from amazon I wouldn’t expect to get the new cable for awhile.
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