Recent content by john volkman

  1. john volkman

    Cuddelink L series Q & A

    the new controls should mirror the app on camp once its launched - im not sure if it will go live at the same moment but im guessing close
  2. john volkman

    Cuddelink L series Q & A

    it was on it briefly but never actually functioned, it should be on the new app when that launches and function at that time, the new app should be launched by early summer , its in final stages of testing right now , IOS will be first then android after that .
  3. john volkman

    Cuddelink general Q&A recommendations

    You can PM me your log in email address and ill look at your account, i dont need your password, just the email log in
  4. john volkman

    Cuddelink general Q&A recommendations

    you're much better off calling than emailing on something like this, it could be a mistake but everytime ive had someone dig into this type of issue it came back the correct amount of data was used. You can also see the data used in camp if you want to look yourself. Phones are slow this time...
  5. john volkman

    Cuddelink general Q&A recommendations

    keep in mind it only shows 14 days worth of images in camp, if you feel like you have an overage by mistake, call Cs as they can see your data usage and determine if there is an issue. The plans are data ,not image count but if you feel like you were charged in error, call them as they can see...
  6. john volkman

    Cuddelink general Q&A recommendations

    it should work via camp - gen 3 update and new app is coming in approx June so that will change quite a bit of functionality.
  7. john volkman

    Cuddelink general Q&A recommendations

    make sure you do it in camp and not on the app
  8. john volkman

    Cuddelink general Q&A recommendations

    yes off or repeater will do the same thing, it can take 12-24 hours for the change to occur, you can also clear the cell que and remote que and sd cards if you dont want images that are undesirable sent .
  9. john volkman

    Cuddelink general Q&A recommendations

    you will restrict the amount of images you get when doing this, if its a priority , you need to aim it EXACTLY where the deer will be, imagine a laser beam coming out of the camera, the deer will need to cross that beam for a photo to be triggered. anything beyond or in front of it wont trigger...
  10. john volkman

    Cuddelink 101?

    Its sounds like somehow it worked for you but I would NEVER recommend using batch 1 image when running cuddelink. If it hasnt already, it will eventually cause you an issue. Doesnt matter how many images or deer you have on your property. A stand alone unit like tracks is OK to use this way but...
  11. john volkman

    Cuddelink 101?

    L is completely different than the G, different electronics , components etc. It's 2 generations beyond the G series. It has Dual sim, different housing , not as affected by internal heat, better battery life when running just 4d's (although i always recommend external power) If you want to use...
  12. john volkman

    Cuddelink 101?

    in the future its likely, but definitely not this year. The reality is, unless you are running a very small network (under 3-5 cameras ) a non camera home is better for overall performance , especially with Remote firmware updates coming and hi res images possible with Gen 3 cuddelink. There...
  13. john volkman

    Cuddelink 101?

    dual sim cards , can remotely change from att to verizon or vice versa, improved case/housing design, will soon allow for remote firmware updates, slightly better battery life
  14. john volkman

    Cuddelink 101?

    this is not something that firmware can address, if it was me and i had that issue more than once id trade it in for a L home , the L has advantages over the G and you won't have the capacitor issue again.
  15. john volkman

    Cuddelink 101?

    new firmware will be gen 3 cuddelink, they can change the capacitor in your camera to fix that issue but you would need to send it in or exchange at the retailer you purchased it from.
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