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Recent content by john volkman

  1. john volkman

    Cuddelink L series Q & A

    We have made some announcements, but i agree an email to all users is a good idea even though some will go to junk or get blocked. There is a ton of work being done on the app and camp right now that are priorities so i dont think they will add a page back in with email addresses, With it going...
  2. john volkman

    Cuddelink L series Q & A

    email entry is not an option in camp anymore , if you have emails entered to receive photos they will continue to have them sent as they are grandfathered in ,but all new users must use the app or camp goign forward. if you need to modify it somehow you will need to call CS. To many emails...
  3. john volkman

    Cuddelink general Q&A recommendations

    L series home can be used as a home but its designed to be cellular, you need an active plan to access many of the settings , time date , hi res images etc - if you dont wan ot run it that way, you can buy a monthly plan, set everything the way you want it and cancel the plan, in that...
  4. john volkman

    Cuddelink general Q&A recommendations

    if its a regular L series camera you do it in the clock menu - if the camera is in the simple menu , power off the camera then hold down the more button until it prompts you to enter the advanced menu so you can get into date time etc .
  5. john volkman

    Cuddelink general Q&A recommendations

    L home sets date and time off cell tower
  6. john volkman

    Cuddelink L series Q & A

    original 3600 were this way but going forward new 3600 wont have a spot for the 2nd battery, they contain the charging indicator like the larger panel so there isnt room.
  7. john volkman

    Cuddelink general Q&A recommendations

    the update for that should go out tomorrow or wednesday its sorting by device id but will switch back to device # when the next versions launches , yours should update automatically if you have auto updates selected in the app
  8. john volkman

    Cuddelink general Q&A recommendations

    no there isnt, although you can adjust motion sense by turning it up or downs though, low sun angle can cause false triggers in winter if the sun is hitting the fresnels lens at the right angle or if the object the camera is mounted to is moving can cause issues too
  9. john volkman

    Cuddelink general Q&A recommendations

    banner is on the agenda to be corrected monday or tuesday
  10. john volkman

    Cuddelink general Q&A recommendations

    I will pass that on but they are going to send notices in form of pictures(as they have already) and also announcements in the app. The ongoing issue with emails is many get blocked, not just sent to junk or spam, but blocked completely. Meaning that neither the customer nor cuddeback knows...
  11. john volkman

    Cuddelink general Q&A recommendations

    the new camp page is continually being tweaked, if anyone notices any oddities please comment, base your comments on what you are seeing today 2/21, as many things have been changed in the last day or two.
  12. john volkman

    Cuddelink general Q&A recommendations

    on my lap top in camp i just click on a pic to enlarge it and then just use the arrow button on my keyboard to see the next in sequence full size without an X out , does your computer not do that ?
  13. john volkman

    Cuddelink general Q&A recommendations

    yes they are still working on the back end, dont be concerned if your images are still there- this is why they are doing it now during the "off " season
  14. john volkman

    Cuddelink general Q&A recommendations

    they are working on AI recognition, which once ready, will be much better than the filtering option which after review less than 1% of people actually used the feature
  15. john volkman

    Cuddelink general Q&A recommendations

    they are fixing some things on the back end on the new camp site this week after they launched it, if you are getting pictures flowing thru, disregard anything else that might cause concern while they work on this.
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