Recent content by john volkman

  1. john volkman

    Cuddelink general Q&A recommendations

    correct , 9.2 on G, K and J and 3.2 on L - but both can be loaded on the same card to update all
  2. john volkman

    Cuddelink general Q&A recommendations

    unfortunately , we need to get you on 9.2 as it likely will fix what you re experiencing
  3. john volkman

    Cuddelink general Q&A recommendations

    what version firmware and did you run a cell test after replacing batteries ? are you getting reports ?
  4. john volkman

    Cuddelink general Q&A recommendations

    id try a new card and i'd also clear the internal memory of the camera without a card in it , in commands, then put a new card in and clear that card as well before you arm it and test it, run a cell test also . .
  5. john volkman

    Cuddelink general Q&A recommendations

    this is washing out on something bouncing the flash back, you can see part of the image in the bottom left.
  6. john volkman

    Cuddelink general Q&A recommendations

    sorry guys i was in mountains elk hunting and without service so i wasnt online for over a weeks should be able to check the forum more frequently now.
  7. john volkman

    Cuddelink L series Q & A

    can you pm me your log in email for camp so i can have the engineers look at this ?
  8. john volkman

    Cuddelink L series Q & A

    they are working on something on these lines but wont be out this year.
  9. john volkman

    Cuddelink L series Q & A

    I dont believe it's software related- it's possible , but if it was, the number of instances would be much greater. As of tonight, the two cameras on this thread are the only two i have seen where there wasnt an explanation for the image being whited out. Verify pictures are taken at 9 am. I...
  10. john volkman

    Cuddelink L series Q & A

    if every pic is like this it needs to go back, your camera is a black flash his is a strobe,
  11. john volkman

    Cuddelink L series Q & A

    has it only been in that spot? if so, turn your flash level down as its likely bouncing off that wall- or try it somewhere else to see if it still does it, if so you will like need to send it in for service
  12. john volkman

    Cuddelink L series Q & A

    all pics are like this or some ? can you post an example - to get back to the advanced menu power the camera off and then hold down the more button until it prompts you to enter the advanced menu, you can do the same to revert back to the simple menu
  13. john volkman

    Cuddelink L series Q & A

    clearing the card should do it - if you dont have unlimited call cs and they should credit you for data used
  14. john volkman

    Cuddelink L series Q & A

    fair warning- there is no guarantee that it wont happen to yours without warning , so you can wait but im not sure when the OTA update will happen, it very well may not be until after hunting season and its not something you can do once the problem happens
  15. john volkman

    Cuddelink L series Q & A

    its not on the website but will be next week (or i can send to you now-) you dont have to load it ,but if you start to have your ques back up and or show way to many links on your report ,you will want to or you wont get your pics timely. They arent sending anything over the air yet to...
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