Recent content by john volkman

3.1 and 9.1 are current firmware version 9.1 for G,J and K and 3.1 for L , if you have an L home , future updates will load over the air if they have anything that needs to be released that is crucial, if you have a K or G home you will need to update the home one more time later this year to...

if it says powerhouse cell on the box its likely a stand alone camera, it would also only have 2 antennas if its a stand alone cell, those cant link

also to clarify, you wont lose remote settings going back to 8.3, you would just need to do them in camp and there are a few that wont be available(like enabling hi res).

you can send your html report and log in email to support @ cuddeback.support@cuddeback.com, the engineering team will look at it , we have found that many people have had channel interference with another network and it wasnt as a cause of being updated. That said, they are looking at each...

best practice is to use the panel with camera empty or panel with 4 alkaline batteries in camera as back up - brown to brown for your connection panel to camera

it will work, put it by a window if you can, ive done this on my place and it works

yes, you can also be able to add them as a guest to yoru app account , instructions are in the app for that

you can buy a IR Cuddeback L series cuddelink camera for at most $129.99 - that will work in a network, with a cell home or on its own without cell plan or service and they make a safe for it .

Camp will eventually sync with the app so i assume at that point you will be able to use both

disabling camera would work but its not instant - naming also should work - pm me your log in email

you can put both on the same card, i'd load at least two cards with it, since at times, cards can be finicky

your in the new simple user interface which new firmware switches your cameras to , you can switch back to the old interface by powering down the camera, then pressing and holding the more button down before powering it back up , it will then que you to confirm the old interface. You can make...

no it should be update to the firmware that the rest are on if they are on gen 3

your in the new simple user interface which new firmware switches your cameras to , you can switch back to the old interface by powering down the camera, then pressing and holding the more button down before powering it back up , it will then que you to confirm the old interface. You can make...

when you send a command it takes 4 separate connections , server to home , home to remote and then remote to home and then back to server . Commands sent to remotes are not done in real time , it can take 12 hours or even 24 for commands to complete and for you to see the results.