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Recent content by john volkman

  1. john volkman

    Cuddelink general Q&A recommendations

    yes that doesnt hurt anything, i do the same ,as long as you can get some sun on them mine run all winter in WI that way
  2. john volkman

    Cuddelink general Q&A recommendations

    in the current state , the solar doesnt have enough voltage to power it, you need to get them in the sun and charged fully to check to see if its an issue with the internal battery in th solar ,Pull the D's out and let the screen completely die before plugging the solar in once its been int he...
  3. john volkman

    Cuddelink L series Q & A

    then the only way you can update is manually with an sd card, the home would need to be connected to the server to receive the update.
  4. john volkman

    Cuddelink L series Q & A

    this is the goal, updates should be over the air after that , there is also possibility that you may need manual update something in the future but the goal is all OTA going forward .
  5. john volkman

    Cuddelink L series Q & A

    it might , but you likely will need to go to it and arm it and run a cell test to get everything goign again.
  6. john volkman

    Cuddelink L series Q & A

    i dont have a definite date yet the hope was going to be December, when they get them, there will be plenty of them, they wont sell out that fast.
  7. john volkman

    Cuddelink L series Q & A

    yes you can tap the side a bit to see if it breaks loose but it likely needs to go in.
  8. john volkman

    Cuddelink L series Q & A

    this is a new L series? its very rare to not get a link level if firmwares match , you can pm me and ill get you my number to walk thru the settings and make sure you arent missing something , but you will need the camera and another one set as the home to test it . otherwise i think you will...
  9. john volkman

    Cuddelink L series Q & A

    it depends on the camera model, J or G will be higher resolution than the L but all the saved images will be better than the transmitted image, either way it will be saved on the card if you dont clear it .
  10. john volkman

    Cuddelink L series Q & A

    pull the batteries and external power, let screen die, power up , do a reset in tests , then reset link settings and see if you can get a link level, also change out the sd card if these steps dont work
  11. john volkman

    Cuddelink L series Q & A

    thats very likely your issue, the (1) on the end of the file above the one you highlighted , your computer is renaming the file you cant have any firmware file on the computer or card that is renamed, i emailed you the two files to load , its very important the card has NOTHING else on it
  12. john volkman

    Cuddelink L series Q & A

    pm me your email and ill send you the correct files, delete all files from your computer and the cards.... the fact that you are having this issue on all unit tells me your files are not correct or your computer renamed them
  13. john volkman

    Cuddelink L series Q & A

    it will be sent OTA in 2026 but it is highly likely you will need to visit at least some of your cameras to manually load them, in testing, mine loaded OTA to about half of them
  14. john volkman

    Cuddelink L series Q & A

    make sure your computer didnt rename the firmware file and add a (1) or other number on the end, also make sure the card seats all the way in the camera, sometimes you need to push it slightly more, id also try a different card
  15. john volkman

    Cuddelink L series Q & A

    if increasing you sensitivity setting doesnt do it and if you arent on 3.3 then loading that will likely fix your issue , the engineer found a bug that had cameras taking but not sending, when 3.3 is loaded it fixed it.
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