Cuddelink 2020 GEN 2 version

My camera did not send pictures this morning. I went and checked the home camera and it shows "No Plan". It is no longer listed under my devices. Has the camera quit working or is this just a glitch with Cuddelink? This is a 14 month old K series camera.
John Volkman told me that the "No Plan" is a strong indication of poor cell reception at that location when it happened to my k camera. I've never experienced lack of cell coverage in this area and no one living in the area has any problems with cell coverage. K cams might be a bit more finicky. I removed the k cam, put in a repeater/home unit to finish the season and then will upgrade to 82 and redeploy in the same spot and see if there is a problem.

I brought the k camera to the home place and set the cam up on the deck to see if it would connect with my cuddes there. The farm has spotty cell reception but has improved the over the past few years. The k cam linked up and is now sending pics again from the daisy chain there.

When my k cam said no plan it also wouldn't shut off until I pulled batteries. Did yours do that?
 
I downloaded 8.2 and just went around uploaded them all. I’m not seeing where there’s two numbers in the channel setting? Also when I got to FW Version it says 8.01 HW Verson 2 so I hope that’s corrects as I’m positive I have 8.02 on the card.


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Further it says 8.1 in FW version online. is 8.2 not available right now or what.


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We have a camera that the flash has been acting strange ever since we installed new batteries in the external booster pack on 10/25. It will go from one picture that is fine to the next with the flash over bright and then the next picture fine again. (J camera, 8.2 firmware & LED is set to Close.) When we changed the batteries we did not take out nor replace the internal batteries. The BL, BP & IR levels went up but then the BP & IR percentages went down quickly, the IR has steadily been at 28% since 11/3. I remember reading on here that when the IR gets low the picture quality declines. How can that be since we just installed new batteries in the external booster pack. Should we take the internal batteries out of the camera, let the display die and put them back in? Does anyone else have any suggestions on what we can do?
 

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I'm at a loss now I downgraded all the cameras today to 7.9 and still not getting images like before the upgrade. I wish I never did the upgrade now. I've contact support numerous times get no response and left voicemails as their call center is closed due to covid. I did get an email today stating my issue was resolved but, it's not WTF.
 
BTW where did the FAP option go when you upgrade the cameras?
 
Literally one problem after another for me lately. One farm works fine the other has been nothing but problems ever since the night “there were problems with the servers” few months back.


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I downloaded 8.2 and just went around uploaded them all. I’m not seeing where there’s two numbers in the channel setting? Also when I got to FW Version it says 8.01 HW Verson 2 so I hope that’s corrects as I’m positive I have 8.02 on the card.


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you need to click on gen 2 tab, if you arent seeing two channel numbers, Example would be 01-17 than you dont have 8.2 loaded. make sure the second number is 17 or higher when you set the channel.
 
BTW where did the FAP option go when you upgrade the cameras?
Fap was removed several versions ago. 5 seconds was always the shortest delay that all images would get transferred via link, anything shorter and you only get the first image, the others would not transmit. if you want more images go into survieillnace on camp. Know that you will not get all images transmitted when doing so. they will be on the card though.
 
Literally one problem after another for me lately. One farm works fine the other has been nothing but problems ever since the night “there were problems with the servers” few months back.


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what are the problems ? pm me your user name and password and ill take a look at your camp
 
My camera did not send pictures this morning. I went and checked the home camera and it shows "No Plan". It is no longer listed under my devices. Has the camera quit working or is this just a glitch with Cuddelink? This is a 14 month old K series camera.
make sure your credit card is up to date , also you overage box is checked online
 
I guess I'm gonna go to all 12 cameras tomorrow and downgrade. This gen 2 took a decent product and made it completely unuseable.
do not downgrade, this will not fix your issue, pm me the email where someone at cudde told you there was an issue and to downgrade. Change you batch to 5-10 or 15 an give it 24 hours.
 
I made it back from my rutcation, i tried to catch up on all the posts and questions. If I missed any, send me a pm.
Once again, i was able to use CL to help me tag a buck. I had a couple I wanted to target. My #1 went AWOL on Nov 1st so i turned my focus to another farm for another buck and ended up wrapping my tag around him. I received some pics of him the morning i went in and ended up waiting him out until afternoon and he came back shadowing a couple does that afternoon. Naturally, my #1 showed back up the day after I shot this one:emoji_thinking: but hopefully a guy in our group catches up to him this week or i can find him during gun season.IMG_0383.JPGIMG_0426.JPGIMG_0465.JPG+ckqs2nwQ0SgIC58G2JpoQ.jpgIMG_0480.JPG
 
That will work John! Nice job!
 
I'm at a loss now I downgraded all the cameras today to 7.9 and still not getting images like before the upgrade. I wish I never did the upgrade now. I've contact support numerous times get no response and left voicemails as their call center is closed due to covid. I did get an email today stating my issue was resolved but, it's not WTF.
I tried rolling out 8.1 but eventually moving back to 8.0 when there were issues with the servers. I would try doing 8.0 if nothing else. If you need a copy of that FW version, PM me and I can email it to you.
 
I made it back from my rutcation, i tried to catch up on all the posts and questions. If I missed any, send me a pm.
Once again, i was able to use CL to help me tag a buck. I had a couple I wanted to target. My #1 went AWOL on Nov 1st so i turned my focus to another farm for another buck and ended up wrapping my tag around him. I received some pics of him the morning i went in and ended up waiting him out until afternoon and he came back shadowing a couple does that afternoon. Naturally, my #1 showed back up the day after I shot this one:emoji_thinking: but hopefully a guy in our group catches up to him this week or i can find him during gun season.View attachment 32531View attachment 32532View attachment 32533View attachment 32534View attachment 32535
Congrats John! Any chance you'll do a successful hunts thread?
 
Congrats John. That's a big, old deer.
 
John
If I update to the 8.2 is it true that I will not be able to use my K cams as remotes?
 
John
If I update to the 8.2 is it true that I will not be able to use my K cams as remotes?
this is true as of now , im not sure if they are able to change it via firmware. if you have a k you arent using and need a remote or repeater i may be able get you some help but it would require giving up your K
 
do not downgrade, this will not fix your issue, pm me the email where someone at cudde told you there was an issue and to downgrade. Change you batch to 5-10 or 15 an give it 24 hours.
I downgraded all the cameras to 7.9. I can get images now no more getting pics 12 hrs later . I'd like to do the new gen2 software what intrigued me most was the Priority mode. I have some cameras on some connexs and our driveway I'd like to get images of tresspassers asap. When you say change the batch where exactly is this setting? I did the channel to 1 20 but, even after doing that if anyone went to a priority camera it slowed everything down for the rest of the day. I would just get 2 pics every 15-30 min for hours and the other cams wouldn't even transfer. I disabled that option online but, never made a difference that is why I had to downgrade it was getting unuseable. I'm down to try to go back to 8.2 but, worried the issue will come back it's alot of time and work going to 13 cameras some of which are locked and in elevated areas
 
I downgraded all the cameras to 7.9. I can get images now no more getting pics 12 hrs later . I'd like to do the new gen2 software what intrigued me most was the Priority mode. I have some cameras on some connexs and our driveway I'd like to get images of tresspassers asap. When you say change the batch where exactly is this setting? I did the channel to 1 20 but, even after doing that if anyone went to a priority camera it slowed everything down for the rest of the day. I would just get 2 pics every 15-30 min for hours and the other cams wouldn't even transfer. I disabled that option online but, never made a difference that is why I had to downgrade it was getting unuseable. I'm down to try to go back to 8.2 but, worried the issue will come back it's alot of time and work going to 13 cameras some of which are locked and in elevated areas
batch rate is in cell menu , 8.2 fixes the slow and built up que issue. If you want real time images even survelliance mode wont do that for you, there wills till be a delay of some sort. . If you need real time images (within a minute) you need to run a stand alone cell unit. CUdde,etc and other brands all have this. CuddeLINK is not built for real time images . in fact its not something we even want since it potentially opens a can of worms where state DNR agencies question it as fair chase. Batch 5 gets you ther images quickly and your ques will stay caught up. Batch 1 hour is another option but so many others use that setting it can slow things down.
 
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